Take the tour
STEP #1: Create a profile.
This is similar to establishing a profile or username on other websites you use. We'll ask for your name, and email address and a few other details.
(As an example the following is a screen shot of one our pages.)
STEP #2: Complete an application
The application is a seven-step process. The first four steps will register you in our system, while the remaining three steps contain critical information for us to be able to help you. Here you'll be asked for information about yourself, your mortgage lender and your property. There are tools and checklists within the application that make it easy to gather additional details your lender will need. The Financial Worksheet is very important to the process and should be as complete and accurate as possible. We've also provided a Hardship Letter writing tool, which will help you generate this necessary personal document.
In order to complete the application you must click the "Generate PDF" button at the end of the application or your application will not be marked as complete.
Please remember that to be eligible for this program, a completed application must be submitted within 21 days of being served a summons and complaint in a foreclosure action.
(As an example the following is a screen shot of one our pages)

STEP #3: Submit additional documentation to the Mediation Program
Gather additional required documentation, and arrange to deliver it to the Foreclosure Mediation program located in the Winnebago County Circuit Courthouse; 400 West State Street, Suite 060, Rockford, Illinois 61101, prior to your Pre-Mediation Conference.
- Copy of Valid Photo ID (Driver’s License, State ID, or US Passport)
- Residential Mortgage Foreclosure Mediation Application (this is your online application, please print all pages and sign where required)
- Proof of All Income: 30 days most recent (3 if bi-weekly or 5 if weekly)(6 months if P&L)
- Bank Statements from all Checking and Savings accounts: Two (2) months most recent, including all pages and front & back
- Signed and dated Federal Income Tax Returns & all W2 Forms (2 most recent years)
- If in Bankruptcy - Bring copy of lifted stay
- NOTE: ADDITIONAL DOCUMENTS MAY BE REQUIRED, BECAUSE OF THIS TURN IN DOCUMENTS AS SOON AS POSSIBLE.
STEP #4: Attend Pre-Mediation Conference
Once you have submitted a completed application, the program coordinator will contact you to schedule a face-to-face pre-mediation conference. This conference is designed to review your application and compile the additional documents needed to complete the review packet. It is important to bring copies of any requested documentation with you to this appointment if you haven’t been able to provide it prior. The program will also discuss with you whether you are an appropriate candidate for the Mediation Program. Once the packet is complete, it will be forwarded to your lender's attorney for review.
This meeting will be held at the Winnebago County Courthouse, 400 W. State Street, Suite 060 in Rockford.
STEP #5: Attend Mediation
If your case is appropriate for mediation, you will receive a date and time to attend the mediation session. Mediations will be held at the Winnebago County Court House; 400 West State Street, Suite 060, Rockford, Illinois 61101. All borrowers listed on the mortgage should attend, as well as your attorney if you have one.
Upon conclusion of the Mediation Session, the mediator will file a Mediation Report with the Court indicating agreement or recommending termination of mediation participation. Any agreement may be memorialized in a written Memorandum of Agreement.
Upon termination of the mediation without an agreement, the case shall resume before the Court and you must file an Appearance or Answer within 21 days.
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